Standard orders go out in 1 to 2 weeks. That’s the normal window.
There’s a catch though. October, November, December — those months are a different story. We get slammed. Corporate gifting, holiday orders, event planners all showing up at once. If your order falls in that window, plan ahead. Reach out early. Don’t bank on the same turnaround you’d get in March.
Standard orders
1–2
weeks to ship
Custom orders
TBD
based on your specs
Busy season
Oct–Dec
order early
Order timeline
Quote request
You fill out the form
Order confirmed
We lock in your timeline
Production
Boards get built
Ships out
Via Purolator, FedEx, UPS
Ships across Canada
All provinces. Fast and reliable.
Ships to USA
Cross-border orders welcome.
Hard deadline?
Tell us upfront. We’ll plan around your date.
Standard orders
One to two weeks from order confirmation. That’s for regular catalogue stuff — maple, cherry, walnut in standard sizes. Order goes in, we confirm it, it ships.
If something’s off we tell you right away. No radio silence.
Custom orders
No fixed timeline on custom. A custom size is one thing. A custom shape with artwork and branding is something else entirely. Two very different production timelines.
When you reach out, tell us what you need. We’ll give you a real number — not a shrug and a “few weeks.” An actual range you can build a plan around.
The holiday crunch
Seriously — if you need boards for the fall or holiday season, don’t wait. Every year people reach out in November expecting a two-week turnaround. Sometimes it works. Sometimes it doesn’t.
The safe move is to order early. Give yourself room.
Shipping
We ship across Canada and into the USA. Purolator, FedEx, UPS — depends on the order size and where it’s going.
Tracking info depends on the carrier. We’ll let you know what’s available when your order goes out.
Hard deadline?
Tell us upfront. If you’ve got an event, a launch, a gifting deadline — put it in the quote form. We’ll work backwards from your date and give you a straight answer on whether it’s doable.
Browse the product catalogue if you want to see what we carry first. Then come back and fill out the form.